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Reinsurance consulting and BPM services: Operations, reimagined

The reinsurance industry is currently navigating a phase of heightened volatility driven by rising natural catastrophes, intense pricing pressures, reduced insurer exposures, and increasingly stringent regulatory requirements. In this challenging macroeconomic environment, reinsurers are required to continuously balance profitability, risk, and capital efficiency while responding to rapid market and climate-driven changes.

Amid evolving business models, reinsurers across mature and emerging markets must reinforce underwriting discipline, strengthen collaboration with brokers and cedents, and enhance enterprise-wide risk management practices. Achieving these objectives calls for a robust, agile operating model—enabled by proven business process management capabilities by a transformation partner with deep reinsurance domain expertise. Infosys BPM delivers this by combining industry knowledge, digital enablement, and operational excellence. Our reinsurance consulting services and reinsurance BPO give reinsurers that operating model as a service, run end to end from underwriting to technical accounting.

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How Infosys BPM delivers value

Dedicated team End-to-end reinsurance services Technology expertise

A dedicated team of specialists operating across:

  • US
  • Bermuda
  • Europe
  • Asia Pacific
  • Underwriting
  • Catastrophe modeling
  • Contract administration
  • Claims handling
  • Technical accounting
  • Consulting

Leveraging automation, analytics, and data-driven insights, we help reinsurers:

  • Streamline operations
  • Improve risk visibility
  • Enhance compliance
  • Drive sustainable business outcomes

Infosys BPM helps reinsurers and insurers optimize operations and improve strategic decision-making through targeted reinsurance consulting and BPM services. With deep expertise across reinsurance value chain, our teams apply advanced analytics and data-driven insights to help clients assess risk exposure more accurately, supporting informed decisions on risk transfer, capital allocation, and portfolio optimization. This approach strengthens enterprise risk management while enabling competitive and market-aligned reinsurance strategies.

Our reinsurance BPM and outsourcing services span the full lifecycle—from underwriting and claims support to technical accounting and portfolio management. Leveraging digital platforms, automation, and standardized process frameworks, we help ensure faster claims settlement, accurate premium and accounting outcomes, and enhanced portfolio visibility. By streamlining interactions among insurers, reinsurers, and brokers, Infosys BPM improves operational efficiency, strengthens compliance, and delivers a seamless, scalable operating model across the reinsurance ecosystem.

Explore how we can help you streamline reinsurance operations

Offerings

Contract administration

  • Premium registration
  • Statement preparation
  • Allocation reports
  • Bordereaux processing
  • Premium adjustment & profit commission
  • Cash application
  • Technical accounting
  • Letter of credit
  • Retro statement and commutations

CAT modeling

  • CAT modeling
  • Exposure analysis
  • Peril analysis
  • Financial analysis
  • Evaluate accumulation

Claims support

  • Bulk loss registration
  • TPA payments
  • Billing & reporting
  • Loss fund reimbursement
  • Claims processing
  • Large loss reporting and cash calls
  • Recoverable billing (QS & EOL)
  • CLASS messaging
  • Claims analysis
  • Claims validation
  • Handling loss updates
  • Claims reserve validation
  • Claims audit

Finance & accounting

  • GL journal entry preparation & posting
  • Financial reporting
  • Cash receipt and disbursement reconciliation
  • Suspense cash analysis
  • Paid loss and journal entries
  • ProCede report generation
  • Ceded paid & reserve
  • Cash flow statements
  • Missing statements
  • Suspense account
  • Letter of credit generation
  • Statutory reports

Our reinsurance services cover the value chain end to end:

  • Underwriting support: Submission, risk and exposure data support for disciplined underwriting decisions
  • Catastrophe modeling: Exposure assessment support for climate and catastrophe-driven risk
  • Contract administration: Treaty and facultative contract set-up, maintenance, and documentation
  • Claims handling: Faster claims settlement across insurers, reinsurers, and brokers
  • Technical accounting: Accurate premium and accounting outcomes across the portfolio
  • Reinsurance consulting: Risk transfer, capital allocation, and portfolio optimization decisions
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Reinsurance BPO and outsourcing services

Our reinsurance BPO support covers the back office end to end: underwriting support, contract administration, claims handling, technical accounting, and portfolio management, delivered by dedicated reinsurance operations teams across the US, Bermuda, Europe, and Asia Pacific.

Key lines of business

Challenges and solutions - reinsurance consulting and BPM services

Our reinsurance consulting services help reinsurers assess risk exposure more accurately, informing decisions on risk transfer, capital allocation, and portfolio optimization. That is how reinsurers balance profitability, risk, and capital efficiency while responding to rapid market and climate-driven changes.

Reinsurance BPO is the outsourcing of reinsurance back-office operations, from underwriting and claims support to technical accounting and portfolio management, run on digital platforms, automation, and standardized process frameworks for faster settlement and accurate accounting outcomes.

Underwriting, catastrophe modeling, contract administration, claims handling, technical accounting, and consulting, covering the full reinsurance value chain across insurers, reinsurers, and brokers.

Coverage spans property, casualty, specialty, motor, marine and hull, cyber, D&O, general and product liability, workers’ compensation, professional indemnity, energy, aviation, engineering, construction, terrorism, and business interruption, among others.

Faster claims settlement, accurate premium and accounting outcomes, and enhanced portfolio visibility, alongside improved operational efficiency, strengthened compliance, and a seamless, scalable operating model across the reinsurance ecosystem.

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Find out more about how we can help your organization navigate its next. Let us know your areas of interest so that we can serve you better.

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