Automating away the reporting blues
Reporting and Service Manager at a US-based oil and gas corporation, Ryan Keller was saddled with the lack of efficiency of a manually intensive reporting system. Due to this, the accuracy and on-time delivery metrics of his team suffered, especially during peak seasons when 75% of the months’ reporting activities were to be accomplished within just 10-12 days. This case details how Ryan brought in Infosys BPM to automate his reporting activities and delivering a a live dashboard for performance tracking and insight generation – enabling him to reduce data extraction efforts by 65%, and also save $355k annually.
