Business Transformation Services

Retail

Powering up human resources

Lillian Hannen, HR Director at a global food distribution company, needed to address the organisation’s manually intensive, fragmented HR workflow. With the lack of process efficiencies causing significant delays in query resolution for over 7,000 employees, Lillian sought a suitable transformation partner – and found one in Infosys BPM. This case details how Infosys BPM’s digital solutions helped Lillian realise a staggering 45% rise staff productivity and 40% improvement in turnaround times, while also delivering overall benefits worth ~£650k.

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