From darkness to light: A tale of enhance standards
In this case study, a consumer electronics and lighting company faces challenges with scattered master data systems, lack of clarity in roles and accountability, and discrepancies in reporting and transaction accuracy. They approach Infosys BPM to centralize their master data system and improve data accuracy. The solution involves creating a centralized master data management system integrated with relevant business functions, implementing a clear governance structure, and providing comprehensive training. This results in significant cost savings, improved transaction accuracy, better visibility into business metrics, and enhanced service quality.
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