Getting a high rise by compressing time
This case study features a leader in the compressor and construction technique industry facing challenges with multiple ERPs and legacy systems, resulting in data duplications and a lack of governance and standards. Infosys BPM provides a comprehensive solution, overhauling the data management process and establishing a robust governance framework. By eliminating data duplications, we ensure high data quality and accuracy, and reduced data creation lead time; the client achieves significant cost savings, improved visibility into business metrics, and enhanced decision-making and service quality.
The Infosys BPM team offered a three-pronged approach:
- Optimization strategies
- Elimination strategies
- Automation
- Cleanse, migrate, and centralize data in 41 countries and 145 customer centers
- Establish ongoing data governance
- Automate 30% tasks
- Improve productivity by 20%
- Enhance data quality to over 98.9%
- Reduced lead time from 2 weeks to 4 hours
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