Travel and Hospitality
How cloud-based solutions are revolutionising the air cargo industry
Cloud computing has become an integral part of business operations across industries, providing agility, scalability, and cost efficiency. The air cargo industry, a critical component of global trade and logistics, is no exception. With increasing demand for speed, transparency, and security in freight management, cloud-based solutions are driving a paradigm shift in how air cargo technology is managed. In fact, the cloud computing market is expected to attain a value of $947.3 billion by 2026, highlighting the growing importance and adoption of cloud technologies across sectors, including air cargo.
Cloud technology provides flexible and scalable computing solutions. Unlike traditional on-premises solutions, cloud computing offers on-demand access to computing resources without the need for significant capital investment.
Building on the indispensable offerings of cloud computing, Infosys BPM helps air cargo providers reduce costs and improve compliance through cloud-driven airline cargo solutions. Infosys Nia, an AI-powered chatbot, provides contextually accurate insights and customer support. Our comprehensive suite of services improves cargo handling, demand forecasting, and cost optimisation while automated airway bill validation and claims processing simplify operations.
Cloud technology: Transforming the air cargo industry
Cloud computing is revolutionising air cargo operations by making processes more efficient, secure, and transparent. Key areas of transformation include:
Enhanced real-time tracking and visibility
Modern cloud-based solutions enable real-time tracking of cargo shipments. By integrating IoT sensors with cloud platforms, stakeholders can monitor cargo conditions, track movement, and receive instant alerts in case of deviations. This level of visibility improves operational efficiency, reduces delays, and enhances customer satisfaction. Cloud computing in logistics ensures seamless communication across all stakeholders involved in the transportation process.
Data-driven decision-making
The cloud model facilitates the aggregation and analysis of vast amounts of logistics data. AI-powered analytics provide insights into cargo trends, demand forecasting, and route optimisation. This data-driven approach helps airlines and logistics firms make informed decisions, reduce costs, and improve service reliability.
Improved regulatory compliance and security
Air cargo operations must comply with stringent regulatory requirements related to safety, customs, and trade policies. Cloud-based platforms streamline compliance by providing digital documentation, automated verification, and secure data storage. Encryption and multi-layer authentication further ensure data security, reducing risks associated with cyber threats.
Cost reduction and operational efficiency
Cloud computing minimises the need for heavy infrastructure investments, as businesses can leverage pay-as-you-go models. Automation of manual processes, such as invoicing and cargo booking, reduces errors and accelerates turnaround times. Additionally, cloud platforms optimise warehouse and inventory management, ensuring better resource utilisation. The integration of air cargo technology with cloud solutions further enhances logistics efficiency and streamlines operational workflows.
Seamless collaboration and integration
Cloud technology fosters collaboration among supply chain partners, including airlines, freight forwarders, customs authorities, and customers. Cloud-based portals allow seamless communication, reducing paperwork and administrative bottlenecks. Integrated platforms ensure real-time data exchange, enabling all stakeholders to operate with synchronised information.
Disaster recovery and business continuity
Given the unpredictability of global logistics, disruptions due to weather, geopolitical tensions, or cyberattacks can impact air cargo operations. Cloud-based solutions offer robust disaster recovery mechanisms, ensuring business continuity by maintaining backup data and operational resilience.
Sustainable logistics management
Cloud computing in logistics also plays a vital role in promoting sustainability. By optimising fuel usage, reducing paper-based transactions, and streamlining route planning through AI-powered analytics, cloud solutions help logistics firms reduce their environmental impact.[2]
Improved customer experience
Customers expect real-time updates and transparency in air cargo shipments. Cloud-based customer portals provide real-time shipment status, estimated delivery times, and automated notifications, enhancing customer trust and satisfaction.
Predictive maintenance of cargo fleets
Cloud-based analytics allow airlines and logistics providers to monitor aircraft and cargo equipment health in real-time. Predictive maintenance reduces downtime, prevents mechanical failures, and ensures efficient cargo transportation.
AI-driven demand forecasting
Machine learning algorithms powered by cloud computing help anticipate cargo demand fluctuations, allowing logistics companies to optimise resources, staffing, and capacity planning.
Cloud-based supply chain management
Cloud technology enhances end-to-end supply chain visibility and management by integrating logistics, inventory, and transport data into a single digital platform. This helps air cargo operators improve efficiency, reduce costs, and streamline workflows.
As air cargo operations continue to evolve, leveraging cloud-based innovations will be pivotal in driving growth, enhancing customer experiences, and fostering sustainability. The future of air cargo is undoubtedly intertwined with cloud technology, and its continued adoption will shape the next generation of logistics and supply chain management.
