Sales and Fulfillment Center of Excellence
Sales and Fulfillment (S&F) Centre of Excellence (CoE) at Brno envisages the growing need for domain knowledge and expertise, going beyond regular day-to-day process understanding. Clients require their outsourcing partners to transform their business, add value and articulate results via business metrics.
Our mission focuses on building competencies around S&F processes and sustaining and delivering best-in-class solutions based on our industry expertise.
- Best Practices
- Talent Development
- Think Tank
- Standardization
Key Benefits
- Scalable infrastructure with highly-skilled and ready-to-deploy resources
- Global Think Tank
- Share domain knowledge across European DCs
- Document business and process development case studies
- Benchmark performance of existing operations