Infosys Ireland Dublin Delivery Center

Infosys Ireland Dublin Delivery Center

Infosys BPM Ireland is the subsidiary of Infosys BPM Limited. The Dublin Delivery Center was established when Infosys BPM took over the order management and customer care department of a major multinational in Dublin, Ireland in October in 2014.

As part of the engagement, Infosys took over the business solutions business supporting seven languages. Our Irish operations primarily focus on customer care, contracts, and order management. In the last few years, we have expanded our portfolio of services by including payment operations, incentives, and other activities to assist our clients.

In January 2016, we partnered with a large media client to assist them with their finance analytical needs. And more recently we have added a multinational technology company that specializes in Internet-related services and products to our client list in Dublin.

A potpourri of different cultures that fosters excellence

A Multicultural Team
Infosys BPM Dublin employs professionals from as many as 34 different nationalities and 18 different languages. We take pride in our diverse workforce. The multicultural background of our team enables us to offer services tailored to the cultural needs of our clients. It also renders the benefit of different communication styles, leadership, and approach to solving problems – diversity in the workplace is one of our most significant assets.

An Open Approach
At Infosys, we believe in keeping our communication channels open so you may approach your leader and contribute your opinion across the company hierarchy. To this end, we employ a number of solutions such as regular “open hours” meetings with employees, topical lunches, meetings with leaders, and regular discussion panels.

Meet Our People

Roberto Rizzuto

Roberto Rizzuto
Process Trainer
Infosys BPM Dublin

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Milena Höhn

Milena Höhn
Quality Lead
Infosys BPM Dublin

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Diogo de Freitas Guedes

Diogo de Freitas Guedes
Operations Assistant Manager
Infosys BPM Dublin

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