Our guiding design approach principle for category management is to maximize the effort towards value delivery for a client while maintaining a strong strategic view and minimizing operational effort through streamlined processes and automation. The value our category management services include:
We offer dynamic decision support through a range of procurement-focused business apps that leverage Infosys BPM Nia, our artificial intelligence platform:
A game-changing and futuristic genome-based technology that delivers real-time actionable insights and proactive alerts curated to support the client’s category managers in decision making on the go and manage risks more efficiently.
Delivers relevant category insights by automating procurement data ingestion and data management activities, intelligent spend classification, insights and interactive visualization, for optimized procurement management.
The Infosys BPM global commodity councils strongly back our category management and strategic sourcing solutions. They help aggregate and share the industry’s best practices, category management tools and processes, technology, and systems. These specialist commodity council teams provide deep subject matter expertise to our solutions in capital projects, engineering and professional services, information and communication technology (ICT), marketing, property and facilities, logistics, and all other categories of indirect spend.
We offer end-to-end category management outsourcing services across a wide range of categories, including:
Infosys BPM services has invested in deep category management capabilities across the globe. We manage 120+ billion spend for more than 20+ clients including fortune 500 clients, providing both ongoing and on-demand / consulting support.
With a strong team of 300+ category managers backed by Infosys BPM Portland group, a niche category consulting firm we acquired in 2012, we bring value for clients in category strategy formulation support and execution across all indirect categories and many direct categories.
Our specialist teams typically manage specified, non-core spend categories. Our responsibilities include sourcing, supplier relationship management, demand and compliance management, category analysis, planning and reporting, and market and knowledge management.
We take responsibility for delivering results such as customer service, cost reduction, risk management, and improved supplier performance. We deliver services using onsite resources and teams operating out of our offices – both onshore and offshore.
Our Category Management services are managed against a plan with defined objectives, deliverables, and milestones. Progress is reported regularly by means of interactive and custom reports such as CPO Dashboard.
Our category management planning and execution teams leverages deep client and market knowledge to improve the value delivered from future spend, and to ensure that suppliers' terms and pricing align to current best practices and market conditions.
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