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Sourcing Support Services

Within the intricate tapestry of an organization's functions, sourcing efforts are like a pair of skilled hands. One hand delicately weaves the threads of category management. Simultaneously, the other hand orchestrates transformative maneuvers, breathing life into transactional processes. In this quest for efficiency, cost reduction through tail spends management, automated channels, and touchless transactions can be harmonized for a reduction in manual labor, thus creating operational excellence.

Infosys BPM’s intelligent sourcing and supplier management solutions are aimed at augmenting year-on-year savings and providing end-to-end services from sourcing to contract, which include spend analysis, sourcing support, RFx management and auction support, contracting, and tail spends management.

Business challenges in sourcing support

Procurement and sourcing teams often face:

  • Fragmented spend and supplier data across multiple systems and regions.
  • Limited bandwidth to run consistent sourcing events and RFx processes for all categories, especially tail spend.
  • Low adoption of e-sourcing tools and automated channels, leading to manual work and policy non-compliance.
  • Difficulty building a healthy sourcing pipeline and tracking realised savings over time.

Our expertise in tail spends management

We have a clear understanding of tail spends management challenges, such as poor integration among procurement and contract management systems, high number of sub-categories, siloed working environment, and focus on high value transactions.

Our expertise in mitigating these challenges involves steps to analyze and improve sourcing strategies

  • Identification:

    We excel at identifying hidden non-compliant spends accurately using advanced technology interventions
  • Process standardization:

    We streamline and harmonize internal processes and remove manual transactions to make data more visible through detailed tail spends management solutions
  • Tail spends mitigation:

    By leveraging big data analytics and AI, we control and map expenditures accurately and ensure compliance across internal policies as well as external regulations

Access AI-based capabilities

Infosys BPM’s sourcing support services leverage analytics, AI, and solutions like Infosys NIA Procurement Insights to strengthen sourcing decisions and deliver cost reductions. Our teams use pricing benchmarks, dashboards with heat maps, and spend auto-classification to identify the right sourcing opportunities and build a robust e-sourcing pipeline.

Access AI-based capabilities

Why choose us for sourcing support outsourcing services?

Infosys BPM has nearly 10 years of experience in providing supplier selection, e-sourcing, and RFx management services to many fortune 500 organizations across multiple geographies through strategic sourcing services. We have built several models and added value to the sourcing process for our clients. Our sourcing solutions are directed at achieving the following benefits for our clients:


Supplier selection, e-sourcing, and RFx management services

We have a strong analytics domain team focused on sourcing and procurement and solutions like NIA Procurement Insights. Our strategic sourcing team is adept at generating pricing benchmarks and dashboards with heat maps and spend auto-classification, providing right actionable insights to help identify the right sourcing opportunities to develop the e-sourcing pipeline.

Challenges and solutions

Outsourced sourcing support services can take on repetitive, lower-value sourcing activities using standardised playbooks and e-sourcing tools, ensuring coverage of tail spend without stretching internal teams.

Centralised sourcing support and analytics help design consistent RFx templates, run events, and share best practices, encouraging wider use of e-sourcing platforms and improving sourcing discipline.

Analytics-enabled sourcing support provides dashboards and reports that connect sourcing initiatives to savings, compliance, and pipeline status, giving procurement leaders a clear view of impact and next priorities.

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Find out more about how we can help your organization navigate its next. Let us know your areas of interest so that we can serve you better.

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