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Procurement strategy consulting services

In its new role, procurement is expected to be a ‘value enabler’ by optimizing the use of goods and services across the enterprise. The role of CPO is seen as evolving to that of a trusted business partner and advisor working in sync with the C-suite and procurement strategic decision makers to unlock value through collaboration, manage risks, build sustainability, and enable user experiences. Procurement strategy consulting is essential to achieving these goals, and trusted procurement strategy providers like Infosys BPM are here to help.

We have supported multiple clients in their procurement transformation journeys through, procurement transformation services, consulting services, tech-implementation support, and project-based services delivered through our strong consulting and category management division, Infosys Portland.

Combining our specialist expertise, experience, and technology – we help propel our clients towards their procurement transformation vision by developing client capabilities, creating effective procurement strategies and planning and roadmaps for innovation, designing operating models, and handholding them during the change process.
This combination of strategy, execution support, and analytics-driven insights ensures our procurement strategy and consulting services deliver measurable value in complex, global sourcing and procurement environments.

Procurement strategies and planning and roadmaps for innovation, designing operating models

Our offerings for effective procurement strategy

If you are looking at holistically improving the strategy for your sourcing and procurement performance, augmenting your capabilities, or investing in a new technology to mitigate risks, we have the right solution for you. Our comprehensive range of procurement consulting services include:

  • Procurement transformation and strategy development
  • Technology assessment and digital procurement strategy creation
  • Spend analytics
  • Opportunity assessment and diagnostics
  • Capability assessment, consulting, and training

These offerings are tailored to your industry, spend profile, and operating model, helping procurement leaders move from isolated initiatives to an integrated, enterprise-wide strategy.

Strategic transformation scenarios we support

Clients typically engage Infosys BPM’s procurement strategy and consulting services in high-impact transformation scenarios such as:

  • Redesigning the global procurement operating model to support growth, M&A, or shared services while maintaining governance and compliance.
  • Scaling digital procurement platforms and analytics from pilots to enterprise-wide adoption, with clear processes, roles, and value tracking to support your digital procurement transformation.
  • Embedding ESG, risk, and sustainability objectives into category strategies and supplier portfolios without compromising cost or service.
  • Accelerating value delivery in underperforming spend categories or regions where traditional savings levers have already been exhausted through strategic procurement initiatives.

In each case, we align strategy, operating model, and digital enablement to deliver outcomes that can be tracked and communicated to business stakeholders.

Access AI-based capabilities

Why choose us for procurement strategy consulting?

The Infosys BPM procurement strategy approach focuses on strategic sourcing to optimize the procurement team’s efficiency:

  • 'Deriving overall value' from end-to-end procurement processes rather than just being ‘focused on savings’ to enhance competitive advantage in the supply chain through sustainable procurement practices.
  • ‘Managing risks and sustaining businesses’ than just ‘fulfilling supply requirements’
  • Being ‘proactive and predictive’ and leveraging the power of AI, robotics, and deep analytics while implementing ‘Glocal, segmented, and customized approaches’ rather than a ‘one size fits all strategy’ will enhance visibility across the supply chain.

Hence, clients engage with our procurement strategy services and consulting services for a number of reasons, including cost reduction and improved supplier relationships:

  • Seeking to drive a rapid change / turnaround in their business performance underpinned by a step change in procurement performance metrics
  • Not having sufficient internal capabilities and seeking to augment their capability and upskill their internal team(s) can be mitigated through our strategic sourcing solutions
  • Having strong internal capabilities but are under-resourced to achieve their goals and targets within the required time frame for effective spend management
  • Seeking to undertake a major structural / transformational change and need support developing and implementing the right procurement solutions for optimizing their procurement team
  • Having advanced capabilities and resources but are seeking the procurement strategy providers to challenge the status quo and bring in new ideas for supplier management and optimization

Challenges and solutions

The following challenges and solutions reflect typical questions our procurement strategy and consulting services address for CPOs and procurement leaders:

Infosys BPM helps assess your current organization, processes, and tools, then designs a phased operating model and governance structure that can be implemented by region, business unit, or category. This approach minimizes disruption, protects business continuity, and allows you to demonstrate quick wins while moving towards a target state.

Our consultants link digital initiatives to specific business objectives, define the right process and data foundations, and design adoption, training, and change plans. This ensures platforms such as e-sourcing, CLM, and analytics are consistently used and governed across regions, improving compliance, cycle times, and visibility.

We integrate ESG, risk, and compliance requirements into category strategies, supplier selection, contracts, and performance dashboards. This helps you respond to regulatory and stakeholder expectations while maintaining competitiveness and supply assurance.

We help define a broader value framework and KPI set that covers risk, ESG, innovation, service quality, and stakeholder experience, supported by analytics and executive-ready reporting. This creates a clear link between procurement initiatives and enterprise-level outcomes that matter to the C-suite.

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