Finding beauty in clarity
Lukas Baer, the Director for Finance Transformation at a leading European beauty company, was worried when a company-wide centralisation drive revealed inefficiencies in the finance department’s processes. Understanding the importance of having a visibility in to finance function, he quickly collaborated with Infosys BPM, who, after a comprehensive analysis, categorised 1300+ activities, mapped 24 key roles in a RACI matrix, and identified over 40 opportunities for optimisation, giving Lukas a new perspective.
Approach summary:
- Conducted a comprehensive analysis
- Developed a finance taxonomy
- Created a RACI matrix
- Documented process gaps and pain points
- Proposed technology solutions
- Identified opportunities for automation, standardisation, and centralisation
Key benefits:
1300+
activities mapped 
24
key roles mapped in RACI matrix
40+
process improvement opportunities identified
