Merchandising and Category Management

Overview

Today’s retail environment is dynamic and rapidly changing, posing significant challenges to retail businesses globally. In such an environment, effective planning and buying, encompassing merchandising and category management, is essential for success. Infosys BPM helps you improve these processes through our suite of services, including new product introduction, supplier management, and pricing analytics. By leveraging AI/ML and Gen AI, Infosys BPM optimizes your retail operations, ensuring efficient inventory management and accurate budgeting and forecasting.

Key stats

Leveraging our comprehensive capabilities in retail digital operations, we can deliver the following key improvements to your business, across planning & buying areas.

5-10% increase in forecasting accuracy

5-10% decrease in
out-of-stock rates

10-15% inventory
reduction

5-12% increase in
on-shelf availability

Up to 50% faster
GTM

1-2% margin
improvement

2-5% increase in sales
per square foot

25-40% decrease in new product GTM time

25-35% increase in NPS
2-5% increase in revenue

10-25% increase in promotional effectiveness

Why us?

With support for competitor analysis, promo effectiveness, and space planning, retailers can make informed decisions to drive sales and improve margins. The incorporation of advanced analytics allows precise assortment planning and effective site merchandising, aligning offerings with consumer preferences. Infosys BPM's approach to process optimization ensures that retailers can adapt quickly to market changes, enhancing overall performance. By integrating these capabilities, retailers can achieve a competitive edge, streamline operations, and deliver exceptional customer experiences in an ever-changing landscape.