Overview
For decades, Retail store operations have been shaped by complex challenges such as reducing costs, streamlining workflows, and enhancing customer experience - all while operating within thin profit margins. Retailers are facing even bigger challenges today as customers’ needs and expectations evolve quickly, new technologies disrupt market, managing store employees becomes more challenging. All these factors push retailers to rethink their in-store strategies.
To tackle the challenges of evolving customer expectations, workforce dynamics, and technological disruptions, leading global retailers are partnering with Infosys BPM, a trusted leader in business process management. Our specialized solutions for retail store operations - powered by advanced AI, analytics, automation, and digital technologies - help retailers streamline processes, enhance efficiency, and deliver superior customer experiences.
To tackle the challenges of evolving customer expectations, workforce dynamics, and technological disruptions, leading global retailers are partnering with Infosys BPM, a trusted leader in business process management. Our specialized solutions for retail store operations - powered by advanced AI, analytics, automation, and digital technologies - help retailers streamline processes, enhance efficiency, and deliver superior customer experiences.
Key customer successes
Why us?
Our point solutions are designed to solve specific pain points and issues faced by retailers. Whether you want to improve inventory management, increase customer engagement, or optimize store workforce, our bespoke solutions provide the tools and expertise you need to succeed. We deliver targeted solutions that drive development and efficiency by focusing on specific aspects of your business.
Our approach
Automating repetitive task like inventory replenishment and reporting to reduce manual errors. Optimizing store layouts improves navigation, encouraging higher sales.
Focuses on personalization, leveraging customer data to offer tailored recommendation. Omnichannel integration to enhance customer experience across channels.
Efficient operations by aligning staff schedules with customer footfall patterns to boost productivity.
Transforming day-to-day store operations by using advance data, technology & AI/ML solutions to reduce cost and improve margins.
Insights
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