The battle on retail fraud
Return fraud is the practice of returning goods to a store in contravention of the merchant's stated return policy in order to receive a refund. There are several reasons why an item could not be eligible for a refund, including the fact that it is from another store, that it has been used, or that it was clearly labelled as such before purchase. Regardless of how the crime was committed, the end effect is the same: the fraudsters extort items or steal money from the seller of the goods. This POV examines the various types of return fraud and ways to combat them.