Paving way with ‘guides’ on a new journey
Mark Rosenburg, the IT Director of a large American manufacturing corporation was gearing up to launch a new automation platform when he realised that he lacked documentation and guides to help transition his business users, partners, and vendors across regions. With the help from Infosys BPM’s content services team – who quickly created detailed user guides and help videos in multiple languages – he was able to meet his launch deadline without any glitches.
