filling in the development gaps
Kevin Newman, Product Manager at a leading healthcare giant, was facing constant setbacks with his new dental AI model that struggled with inaccurate annotations, high variability, and delayed training cycles. Committed to address the issues within the project’s go-live window, he turned to Infosys BPM for support. This case details how Infosys BPM deployed licensed medical domain experts and redefined the annotation workflow to complete 99% of annotation tasks on time, thereby accelerating the project timeline while also driving 40% cost savings and 23% improvement in process efficiency.
Approach summary:
- Identified annotation challenges
- Deployed licensed dental experts
- Adapted annotation workflows for timely reviews
- Established quality checks and feedback loops
Key Benefits:
99% annotation tasks completed on time 
<1% rework required 
23% improvement in process efficiency 
40% cost optimisation achieved 
HIPAA compliance ensured 
