Human Resources Outsourcing

White Papers

HRO mantra – keep it social and simple

From what was once a strictly administrative function, human resource outsourcing (HRO) today is fast moving into strategic service delivery. HRO is constantly evolving ...


Changing job seeker's decision journey and impact on organizations: Aligning talent acquisition strategy to match talent trends

Talent can now scout for opportunities using digital platforms. They can also effortlessly connect with people who can provide first-hand information and experiences of...


Future state human resources operating model – redefining HR operations to drive business value

The rise of a new generation, abundant supply of talent, and dynamic technologies continue to influence the evolution of the human resources (HR) function in an enterprise. Integrated talent, performance management, learning and advanced analytics ...


Evolving dynamics of talent acquisition and recruitment process outsourcing

Talent acquisition is evolving and is increasingly under the scanner for the costs involved, ROI, and business impact. Therefore, hiring right at lower costs – in a market where the war for talent is on – calls for new strategies. Read this paper...


Shared Service Centre Changes in Characteristics in Comparison with the Last Decade

New developments in technology (SaaS and upgrades to HRMS, business process optimization, secure connectivity and collaboration), workplace design (work from home, work on the move, and virtual project teams) and compensation...


Why Business Process Outsourcing will Grow in Europe

Europe is an emerging market for Business Process Outsourcing (BPO), says Michel de Zeeuw, Vice President and Executive Client Partner and Member of Infosys BPM Executive Committee. He believes that companies in Europe...


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