Product strategy
Identify audience, product design, product sales, marketing and distribution strategy, pricing strategy, product administration
Sales
Identify prospects (new and former), qualify prospects, maintain databases (e.g. DNC), sales order processing, campaign management
Order processing
Contracting, write-offs and refunds, account maintenance, order entry, customer service, billing and accounts receivable, cash application, collections, disputes and adjustments
Operations
Print, package and sort, distribute, customer service / query management, daily processing, disputes and adjustments, missed delivery and dispatch