The client is a leading multinational retail giant with 4,500+ stores across the US and operates a chain of hypermarkets, discount department stores, and grocery stores.
Challenges:
The use of third-party providers for the client’s MRO needs led to multiple challenges around MRO costs and store uptime.
Solutions
The IBPM approach involved a combination of machine-learning algorithms and manual review.
Benefits:
IBPM delivered actionable insights to improve the MRO planning process.