Data generated by business systems has grown exponentially, but BPM has been slow to put the data to use. Integrating big data with BPM allows organisations to define efficient process models by extending process data to include contextual and process-enactment data to create the process footprint. Big data analytics reveal hidden process patterns, divergences, and linkages that can detect deviations, inefficiencies, bottlenecks, and their root causes. Incorporating AI tools into the big data platform empowers BPM to transform business operations to be proactive and optimal. Merging Big data and BPM helps businesses to better understand, optimise, and innovate their processes, driving growth and ensuring sustainability.
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