Human Resource Outsourcing

Strategic staffing: The role of BPM recruitment outsourcing in building agile teams

The most critical element for ensuring an organisation’s success is its workforce. Technology and infrastructure might mean nothing if a company lacks the right people to operate them. In today’s competitive business landscape, companies already handicapped by a restricted budget are facing an ever-increasing talent gap.

The challenges in talent acquisition are many. Businesses commonly grapple with issues such as bad hires, time constraints in filling strategic positions, and multiple difficulties in employee retention. It is becoming critical for organisations to develop a strategic staffing plan to ensure that they acquire the right talent at the right time.

Partnering with strategic staffing services is a viable option for companies seeking end-to-end staffing management solutions. Outsourcing recruitment to a strategic staffing partner can be a game-changer for businesses struggling to meet dynamic workforce needs and build agile teams.

The role of strategic staffing in organisational agility

Strategic staffing is a crucial aspect of workforce planning that involves systematically sourcing, acquiring, and deploying the talent required to achieve an organisation’s business goals. In simple terms, a strategic staffing plan ensures that an organisation gets candidates with the right skill sets for the right jobs at the right time.

However, strategic staffing is not limited to filling vacant posts. It is a proactive and long-term approach that includes identifying talent gaps, forecasting future workforce requirements, and initiating talent management interventions, such as workforce development programmes.

An effective strategic staffing plan is the backbone of organisational agility, as it aligns current and prospective employees with the company’s strategic goals. This process is critical in improving productivity, preparing the organisation for future expansion, and building resilience in case of unanticipated events.  

Having the right person in the right place not only ensures skill alignment but also helps in -

  • Building cohesive and cross-functional teams that respond agilely to various situations
  • Mitigating dependencies and job function redundancies
  • Minimising resource wastage
  • Providing superior customer service

Leveraging recruitment outsourcing solutions for strategic staffing

Workforce planning is becoming increasingly complex for companies with dynamic business needs. Most modern organisations require a contingent workforce comprising full-time employees, part-timers, temporary workers, and freelancers. Human resource (HR) teams struggle with the demands of assembling a flexible talent pool within project timelines.

The struggle does not end with recruitment. Companies also need to establish solid workforce development strategies for employee engagement, retention, upskilling, and cross-skilling. Managing the end-to-end talent acquisition and retention process involves substantial investments of time and resources.

Outsourcing talent acquisition to a strategic staffing services partner can simplify and streamline the process while driving efficiency and productivity. Here is why recruitment outsourcing is a good idea:

  • Time- and cost-efficiency
  • Maintaining in-house recruitment teams involves substantial expenses for advertising, personnel, technology, and training resources. Companies can mitigate these expenses by outsourcing staffing to a recruitment provider with high-end expertise and the right tools and technology.

    Additionally, recruitment providers manage every aspect of the staffing process, so that HR personnel can save time on mundanities such as posting jobs, screening candidates, and onboarding new hires.

  • Access to a broader talent pool
  • Companies seeking candidates with specialised skills can benefit from the recruitment provider’s extensive database of qualified professionals. Recruitment experts excel at tapping high-quality talent to fit the company’s requirements, including candidates who may not be actively seeking better opportunities.

  • Enabling agile teams
  • Access to diverse skills enables recruitment providers to build teams that are cross-functional, adaptable, and completely aligned with project requirements. These are crucial components of strategic staffing and agile methodologies.

  • Workforce scalability
  • A scalable workforce is another important element of organisational agility.

    Many modern businesses have fluctuating workforce needs. Recruitment providers can hire on an on-demand basis, which allows HR teams the flexibility of adjusting the number of workers to the project requirements. This eliminates the problem of overstaffing or understaffing.

  • Risk mitigation and compliance
  • Recruitment comes with its fair share of risk, including false credentials and wrong hires. Recruitment outsourcing solutions include a stringent vetting process with AI-based screening and security checks to mitigate the chances of negligent hiring.
    Additionally, the recruitment provider’s legal teams ensure that the organisation complies with labour laws and work regulations.

  • Use of tools and technology
  • Recruitment providers use digital technologies such as applicant tracking systems, robotic process automation (RPA), and AI in the hiring process to improve hiring accuracy and reduce turnaround times. Quick and accurate hiring is central to strategic staffing plans. 

How can Infosys BPM help?

Infosys BPM offers recruitment outsourcing solutions to manage every aspect of the talent supply chain. Our outsourcing model rests on an in-depth understanding of the client’s business and operating environment. Our technology-enabled services include AI sourcing and screening, employer branding, talent engagement, and more.

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