Cutting risks, cutting losses

   

With the pace of technology — and consequently, societal — evolution throwing several challenges at the business world, managing risk today has become a worrisome exercise. This is more so in the case of financial services, because the nature of the business involves largescale fund transactions and the reputational and cost implications of any operational risk events can be quite significant. This paper examines operational conduct risk and its drivers from a financial services perspective, and presents a potential risk management framework that can comprehensively address the extant challenges.

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