The sweet desserts of AI for invoice processing
Sajid Mansoor, Head of Finance at one of the largest restaurant operators in the Middle East, was facing significant delays in payouts to vendors due to the manual approval processes of paper invoices in his Accounts Payable (AP) function. He was also concerned by the dependency on language resources for translating the multi-lingual invoices he received from the vendors spread out across 12 countries, as well as the non-standardised processes used across these countries. Seeking greater efficiency and visibility, he turned to Infosys BPM for support and was more than satisfied with the outcomes of their AI-powered cloud solution — a complete elimination of paper-based processes, over 70% reduction in processing efforts, and ~30% improvement in turnaround times.
Approach summary:
- End-to-end managed AP service
- Automated invoice posting to ERP’s
- Intelligent data extraction and enrichment
- Automated approver identification and routing
- AI-based language translation of invoices
Key benefits:
100% Paperless processing of non-PO invoices 
100% Non-English invoices managed with AI 
90%+ Invoice language translation accuracy 
70%+ Effort reduction for non-English invoices 
~30% Improvement in non-PO processing TAT 
