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Shared Services in the Age of Agentic AI—What comes next?


Agentic AI is redefining how shared services operate, scale, and deliver value. Gain exclusive access to insights from SSO and GBS leaders and practitioners as they explore real-world case studies, process frameworks, and workforce strategies that drive real impact.

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GBS as a Strategic Growth Engine

GBS organizations are stepping into a more strategic role. Understand the shifts required for GBS organizations to move beyond traditional efficiency metrics and emerge as growth engines that deliver innovation and measurable business outcomes.

Join us and the industry leaders at SSOW 2026 to discover how GBS organizations across industries are redefining best practices.

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Topic : GBS as a growth engine – from cost center to growth center


Date & Time: 18th March 2026, 10:05 AM - 10:35 AM EST
Venue : Rosen Shingle Creek Hotel, Orlando, Florida

Hariprasad BK

Hariprasad BK

VP & Business Head – Digital Business Services, Infosys BPM

Jules Andrew
Jules Andrew

Chief Business Services Officer, Colgate-Palmolive

Juan Victor Salazar
Juan Victor Salazar

CFO, Head of Strategy & Performance, Business Services, Amrize

Srini Cherukumilli
Srini Cherukumilli

Corporate Vice President Shared Services, CRH – Oldcastle APG

Rob Bullen
Rob Bullen

Group Head – Global Business Services, British American Tobacco

Great minds blend over great coffee!

If you are ready to transform your shared services and global business services with AI-first approach, do drop by Infosys BPM's booth. Our branded booth will feature a premium coffee station—an ideal spot for meaningful conversations, insightful discussions, and new collaborations.

Register here

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