Learning and Development Outsourcing Services

Overview

Our learning and development outsourcing services provide solutions for the entire learning value chain. We deploy cost-effective training landscape for clients based on their business strategy to drive measurable improvements in business performance.

Our Training Process Outsourcing Services Include:

  1. Consulting / strategizing, focusing on demand planning and curricula creation
  2. Content design and development, including instructional design, content development, content repurposing, and content maintenance
  3. Delivery with virtual Instructor-Led Training (vILT) facilitation and delivery partner / vendor management
  4. Administration by managing learners, administering learning, helpdesk, and reporting / analytics

We recently set up a Digital Content Studio that actively supports existing and new clients across industries (BFSI, telecom and retail) in developing content for their organizational development needs. These include leadership training programs, compliance training, product training, and soft skills and software applications training. Our team is proficient in developing programs compliant with all major learning management systems, using authoring tools used industry-wide. Deliverables include Instructor-Led Training (ILTs), Web-Based Tutorials (WBTs) (HTML5), animated videos, interactive PDFs, legacy content conversion to HTML5, and coffee talk course packages.

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Why us?

Infosys BPM is emerging as a leader in learning BPM, offering end-to-end learning services, including innovative learning solutions that lead to significant cost savings and efficiencies. Our team of experienced learning consultants assists clients in redefining their learning landscape by leveraging processes and state-of-the-art technology to produce a full spectrum of high-impact learning solutions.

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How do our Training Process Outsourcing Deliver Value?

  • By helping restructure our clients’ learning function into a true, integrated business process
  • With operational best practices and centers of excellence to enable service excellence
  • With a commitment to productivity in learning administration support
  • By improving accuracy and turnaround time through Operations Excellence Management System (OEMS) for learning administration issue resolution
  • Improved learning and training service quality and metrics

Request for services

Find out more about how we can help your organization navigate its next. Let us know your areas of interest so that we can serve you better