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BPM Learning Services Offering for HR Development
Our BPM learning and development outsourcing services provide solutions for the entire learning value chain. We deploy cost-effective BPM training landscape for clients based on their business strategy to drive measurable process improvement in business performance, leveraging business process management principles.
Our Training Process Outsourcing Services Include:
- Consulting / strategizing, focusing on demand planning and curricula creation to align with business process management goals.
- Content design and development, including instructional design, content development, content repurposing, and content maintenance to support BPM training initiatives
- Delivery with virtual Instructor-Led Training (vILT) facilitation and delivery partner / vendor management, ensuring effective BPM learning experiences.
- Administration by managing learners, administering learning, helpdesk, and reporting / analytics to drive process improvement in learning operations.
We recently set up a Digital Content Studio that actively supports existing and new clients across industries (BFSI, telecom and retail) in developing content for their organizational development needs through BPM training. These include leadership training programs, compliance training, product training, and soft skills and software applications training. Our team is proficient in developing programs compliant with all major learning management systems, using authoring tools used industry wide. Deliverables include Instructor-Led Training (ILTs), Web-Based Tutorials (WBTs) (HTML5), animated videos, interactive PDFs, legacy content conversion to HTML5, and coffee talk course packages, all designed to enhance business process management outcomes.
Why Choose Our BPM Learning Services Offering?
Infosys BPM is emerging as a leader in learning BPM, offering end-to-end learning services, including award winning learning solutions that lead to significant cost savings and efficiencies. Our team of experienced learning consultants assists clients in redefining their learning landscape by leveraging processes and state-of-the-art technology to produce a full spectrum of high-impact learning solutions.
Enable robust HR functions
How do our Training Process Outsourcing Deliver Value?
- By helping restructure our clients’ learning function into a true, integrated business process
- With operational best practices and centers of excellence to enable service excellence
- With a commitment to productivity in learning administration support
- By improving accuracy and turnaround time through Operations Excellence Management System (OEMS) for learning administration issue resolution
- Improved learning and training service quality and metrics
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