Automating the Route to Efficiency in Post-Closing Audit
Post-Closing Audit (PCA) process is a key enabler in the mortgage origination value chain; it is done once the loan has been approved and funded. Infosys BPM’s client, a large American financial institution, had a completely manual PCA process, which led to several challenges in speed and accuracy. Infosys BPM implemented an end-to-end automation solution for the PCA process, involving diverse teams from both the client and Infosys BPM.