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Talk to our digital finance experts Digital finance solutions & services for global enterprises
Infosys BPM digital finance solutions help global enterprises shift from traditional finance and accounting operations to an integrated, AI-led digital finance operating model. We have been recognized as a Leader in the 2024 Gartner® Magic Quadrant™ for Finance and Accounting Business Process Outsourcing, reflecting the operational maturity of our digital finance ecosystem and the measurable outcomes we deliver for clients.
Our digital finance services combine best-in-class technology with analytics, automation, AI, and domain expertise across a 5-lever digital strategy: Point Solutions, Automation, Artificial Intelligence, Blockchain, and Digital Operations. Infosys BPM digital finance solutions deliver measurable outcomes including 30-45% reduction in transaction processing cost, 20-25% reduction in DSO, 33% reduction in close cycle time, and 50% reduction in GL coding effort, supporting CFOs in modernizing F&A operations without disrupting business continuity.
Why choose us for digital financial services and solutions?
Infosys BPM’s digital finance transformation services help the office of the CFOs craft the digital strategic journey to become an intelligent enterprise facilitating “real-time-finance”. We support scalable enterprise growth and help our clients benefit from an enhanced understanding of F&A domain practices, knowledge of enabling and emerging technologies leveraging the scale of Infosys BPM’ global resources and a network of F&A professionals.
Gartner magic quadrant leader 2024 for F&A BPO: Independent analyst recognition of our operational maturity, AI-led delivery capability, and measurable client outcomes across digital finance and accounting services.
Proprietary digital transformation technology: Including Infosys DigiTran for digitization of standard operating procedures and Digital Command Console (DCC) for real-time operational analytics and business metrics dashboards.
20+ AI-led business solutions for the CFO: Built specifically for finance and accounting use cases, powered by Infosys Topaz, our AI-first framework, integrated across GL coding, transaction processing, close cycle, and reporting operations.
Measurable outcomes across the F&A value chain: Including 30-45% reduction in transaction processing cost, 20-25% reduction in DSO, 33% reduction in close cycle time, 50% reduction in GL coding effort, 14-18% improvement in DPO, 100% compliance on ICA, and 70-85% transaction self-service via cognitive AI.
Enhance user experience
How we deliver business value?
Infosys BPM’s Digital Finance solutions help clients align their enterprise capabilities with scalable finance technology for creating and enhancing enterprise value and aids them to orchestrate their financial data and technology strategies.
- Business Process as a Service (BPaaS) also called as SMART BPM, F&A platforms: To address the dynamic technology landscape in the context of the industry and our business and fitment to our clients’ needs, we have enhanced our traditional service lines from a ‘people-only’ delivery model to a ‘people + software’ model
- Reporting and analytics strategy: Rationalize management reporting, measuring, analysis, and strengthen decision making. Reporting factory to rationalize, standardize and automate reports. Move from regular analytics to big data analytics.
- Finance data strategy: Integrates structured, unstructured, internal and external data to improve forecast and reporting insight.
- Finance technology strategy: Articulate the value proposition and business case for the finance technology platform and operating model: leverage technology, AI, RPA, and data analytics.
- A process designed for standardized and harmonized delivery with digitized SOP creation through Digitran.
- Simplified end-to-end process, better user experience, and metric ownership to drive innovation in financial institutions. Improve key metrics like DSO, DPO, and days to close.
- Improved stakeholder's experience (internal & external): Over 50% automation of F&A transactions, fostering innovation in the financial sector.
Comprehensive digital finance solutions we offer
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Point solutions:
A purposefully built library of in-house products combined with a curated bouquet of best-in-class partner solutions, aimed at augmenting your current technology to offer a holistic digital transformation armory. Our point solutions include Nextgen – AP AR and GL platforms to AI- and ML-driven point solutions. Leverage our industry-leading practices in SAP, Oracle, Netsuite, Concur, Ariba, and many other leading technology platforms to extend your current technology investments. -
Robotic automation:
With a team of over 1200 RPA experts and consultants, Infosys BPM has successfully completed multiple implementations for over 60 global F&A clients, helping them realize sizeable benefits. Our RPA solutions has consistently been ranked as ‘leaders’ by major analysts in the fintech sector. We offer consulting, implementation, and support services through the RPA implementation lifecycle. We have deployment experience across all leading robotic platforms; our proprietary RPA platform Assist Edge has wide adoption in F&A processes enhancing financial inclusion through automation. Our library of ready-to-use pre-built RPA bots for all F&A processes has tested integrations (BAPI’s) with most leading ERP’s, thereby enhancing time to value for our clients. -
Artificial intelligence (AI)
At Infosys BPM, we leverage AI to solve real-world problems for the CFO. With over 20 business solutions built specifically for F&A, we have helped our clients improve end-to-end business metrics through innovative solutions in the digital payment space.. Leverage our next-gen Infosys Nia AI platform or our expertise across most leading AI platforms to develop and implement these solutions. Transform transactional processes such as GL coding and EDI fallout resolution with our easy to deploy machine learning (ML) point solutions that easily integrate with most leading AP and AR solutions.Drive outcomes through AI
15-18% improvement on OTP
50% reduction in GL coding effort
30-45% reduction in transaction cost for collections
33% reduction in close cycle time
20-25% reduction in DSO
14-18 % improvement of DPO
100% compliance on ICA
70-85% via self-service and cognitive AI technology -
Blockchain
: Infosys is a leader in blockchain and adjacent technologies. Our dedicated blockchain practice runs multiple networks for our clients including “India Trade Connect”, a trade financing networks for some of the biggest banks and their customers apart from other private networks.
Run end-to-end permissioned private blockchain networks with multi-stakeholder participation –suppliers, customers, logistic partners – transforming your supply chain Proven POV’s on finance use cases -
Digital operations:
Our digital operation levers help our floors manage and drive digital transformation journey for our customers.- Digitran:
Infosys DigiTran is a transition and transformation solution that streamlines and accelerates digitization of standard operating procedures which can aid harmonization and automation. The tool enables conversion of process taxonomy captured at keystroke level into SOP along with flowcharts, promoting inclusive practices in financial institutions. The tool compares the processes followed by different engagements with best-in-class taxonomy, thereby enabling standardization and optimization.
Digitized
- Web based centralized repository with inbuilt automated workflows
- Speedy transitions through standardized best in class process flows
- Standardization and harmonization of SOP’s and comparing with BIC
- Interactive multimedia training manuals Cognitive Identification of transformation opportunities during transition
Traditional
- Manual and redundant iterations
- Longer blue printing and KT phase
- Lack of best in class processes
- Lack of Standardization and harmonization
- Lack of identification of transformation initiatives
- Digital command console:
Infosys Digital Command Console (DCC) enable clients to have real-time control over operations by providing a complete visualization of the operational analytics and business metrics. We do this by integrating and transforming data from multiple source systems.
Pre-built operational analytics and business metrics dashboards for the three F&A towers – PTP, OTC and RTR DCC – are available on the cloud with live touch screen monitoring and mobility-enabled manager console for anytime, any device access.- Inbuilt repository of over 200 benchmarks and KPIs
- Real-time KPI monitoring and alerts
- Live on floor performance display
- Better visibility of key metrics trending
- Multi-level drill-down and RCA
- Benchmark-based RAG status
- Flexible visualization engine: Tableau / power BI / Decision Insights
- Digitran:
Resource center
White Paper
White Paper
White Paper
Challenges & solutions – digital finance services
Enterprises typically consider digital finance outsourcing when they face one of three structural conditions: scaling finance and accounting transaction volumes beyond what in-house teams can manage cost-effectively, modernizing legacy F&A systems through AI, automation, and analytics without large capital investment in technology and specialist hiring, or consolidating multi-region finance operations under a unified digital operating model. Building or expanding in-house finance teams remains the right choice when finance is a core competitive differentiator or involves highly sensitive proprietary data. Infosys BPM digital finance solutions are designed for enterprises in the first three scenarios, supporting CFOs in extending finance capability without compromising strategic control.
Enterprise digital finance BPO outcomes typically span four dimensions: cost reduction (transaction processing cost, headcount efficiency, technology platform consolidation), cycle time improvement (DSO, close cycle, transaction reconciliation, reporting speed), compliance and control strengthening (regulatory reporting accuracy, audit-ready documentation, ICA compliance), and digital transformation acceleration (AI-led decisioning, automated workflows, real-time analytics). Infosys BPM digital finance engagements deliver measurable outcomes including 30-45% reduction in transaction processing cost, 20-25% reduction in DSO, 33% reduction in close cycle time, 50% reduction in GL coding effort, 14-18% improvement in DPO, 100% compliance on ICA, and 70-85% transaction self-service via cognitive AI technology.
AI and intelligent automation transform F&A operations across four operational layers: transaction processing (GL coding automation, exception handling, payment processing through Robotic Process Automation), analytics and reporting (real-time financial reporting, predictive analytics for cash flow and working capital, anomaly detection for fraud and compliance risks), decision support (AI-led variance analysis, scenario modeling, automated commentary generation for management reporting), and customer-facing operations (self-service via cognitive AI for vendor and customer queries). Infosys BPM digital finance solutions deploy 20+ AI-led business solutions specifically built for the CFO, powered by Infosys Topaz, our AI-first framework, integrated across the F&A value chain.
Enterprises evaluating digital finance providers should assess five dimensions beyond surface capability claims: analyst recognition (Gartner Magic Quadrant or equivalent third-party validation of operational maturity), proprietary technology depth (named platforms vs. generic capability), specific quantified outcomes (verifiable client outcomes vs. generic claims), AI integration maturity (operational AI deployments vs. pilot-stage capability), and commercial model flexibility (consumption-based, outcome-based, or transaction-based engagements). The right provider's operating model should align with the enterprise's finance transformation maturity, regulatory environment, and commercial structure preferences. Infosys BPM is recognized as a Leader in the 2024 Gartner® Magic Quadrant™ for Finance and Accounting BPO, with named proprietary technology (DigiTran, DCC) and verifiable outcome claims across 8 F&A operational dimensions.
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