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Taxation services : End-to-end outsourced tax compliance solutions

Tax compliance is one of the highest-risk, highest-complexity functions within finance and accounting operations — spanning country-specific legislation, multi-jurisdiction reporting obligations, and continuous regulatory change across direct tax, indirect tax, and payroll tax. Infosys BPM's taxation services are designed to absorb that complexity — combining 150+ tax specialists, 20+ years of experience, and a global delivery model covering 30+ jurisdictions across EMEA, APAC, and NAM. Our outsourced tax services model consolidates and harmonises your tax processes — reducing manual workload, improving compliance accuracy, and freeing your internal finance teams to focus on strategic priorities.

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Why choose our taxation services for outsourced finance and accounting ?

Our deep expertise reporting in accounting and taxation services — spanning enterprise reporting, tax planning, compliance management, and audit support — enables us to design and manage tax managed services that deliver measurable outcomes across your entire tax function. With Big Four partnerships, proprietary tax tools, and a dedicated Tax Centre of Excellence, Infosys BPM operates as a seamless extension of your internal tax department. Some of the key highlights of our tax automation capabilities are as follows:

  • More than 150 tax specialists.
  • A dedicated, professionally qualified, highly experienced, global, expert group of tax advisors that form a team under the ‘Tax Centre of Excellence’ providing in-house accounting team advisory services.
  • Skilled resources with more than 15 years of tax experience and handling over 30 jurisdictions in the accounting function.
  • Global delivery model catering to regions across the globe, especially EMEA, APAC and NAM
  • Partnerships with the Big Fours and tax tool providers for wider geographic coverage and customized offerings enhance our in-house accounting services.
  • Handling a wide spectrum of tax service including direct tax (business/corporate tax), indirect tax (VAT / GST / SUT / state and local tax / other sales tax), other tax (withholding tax, payroll tax, etc.)

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How we deliver value?

What differentiates us in the tax support services space is our focus on achieving the objective of accuracy, completeness and timeliness in tax compliance with a holistic approach of outsourced accounting services:

  • Delivering operational efficiencies through quality drivers in processes like lean and six sigma across our accounting and tax solutions
  • Creating workflow and streamlining the activities with best-in-class processes
  • Strengthening internal controls, developing control mechanisms and improving quality checks within the core business
  • Rendering end-to-end tax process support for accounting needs:
    • from : tax coding, tax accounting, return preparation, computation, etc.
    • to : review, reporting, return filing, audit support, and knowledge management
  • Identifying scope for business process transformation and developing a mutually agreed framework
  • Automation of manual processes in taxation services, RPA integration and bundling with artificial intelligence.
  • Reskilling and continuous knowledge management of resources in tax compliance solutions and training on legal changes
  • Combining skilled people with the best of technology by using the latest tax automation software and tools, etc.

Challenges and solutions – taxation services & tax outsourcing

Outsourcing tax compliance can alleviate many challenges faced by internal tax departments, allowing in-house teams to focus on strategic initiatives such as tax planning, controversy, and other high-value priorities. The highest-value functions to outsource are those that are compliance-critical, high-volume, and subject to constant regulatory change — including VAT/GST returns, corporate tax computation and filing, payroll tax administration, and multi-jurisdiction reporting — where specialist expertise and tax automation technology deliver accuracy and turnaround that internal teams with limited bandwidth cannot sustain.

Compliance across jurisdictions is maintained through a combination of country-specific regulatory expertise, standardised process frameworks, and a dedicated Tax Centre of Excellence that monitors legislative changes in real time. With 30+ jurisdictions covered across EMEA, APAC, and NAM — and partnerships with Big Four firms for wider geographic reach — our accounting and taxation services ensure that your multi-country tax obligations are managed with accuracy, consistency, and full audit traceability at every stage.

Effective tax outsourcing models use advanced technology to streamline tax processes — automation makes data management easier, reduces errors, and leverages technology that automatically ingests and shares data to save time and reduce risk. Infosys BPM's tax managed services integrate RPA, AI, and the latest tax automation software across the full tax lifecycle — from data ingestion and coding through computation, filing, and audit support — enabling a progressive transition from manual, resource-intensive tax operations to a technology-led model without requiring internal technology investment.

Direct tax outsourcing covers entity-level, profitability-linked obligations — including corporate tax, business tax, withholding tax, and payroll tax — where the primary focus is accurate computation, effective tax rate management, and audit readiness. Indirect tax outsourcing covers transaction-driven obligations — including VAT, GST, sales and use tax, and state and local tax — where the primary challenge is managing high filing volumes accurately across multiple jurisdictions with constantly changing rates and rules. Both can be managed under a unified taxation services delivery model with integrated governance, shared reporting, and a single point of accountability across your entire tax function.

Outsourcing accounting and taxation services reduces operational risk by transferring compliance execution to specialists with jurisdiction-specific expertise, robust internal controls, and audit-ready documentation — removing the dependency on internal headcount for high-stakes, deadline-driven tax obligations. A structured engagement includes defined SLAs covering accuracy, timeliness, and compliance adherence, with dedicated governance and real-time reporting giving CFOs and Chief Tax Officers full visibility into tax performance across every jurisdiction and tax type.

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