Ensuring payment on time and finding a gold mine
It was during the start of the pandemic when Jason Smith, Head of Finance at a multinational manufacturing company, reached out to Infosys BPM to help evaluate the payment terms for their vendors. Thanks to automation and robust process improvements, what started as a project to be statutorily compliant, resulted in improving on-time payments from ~50% to 90% and a cost reduction worth over $40K per annum.
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