Human Resources


Gaining Insights into People Matters

As Employee Relations Director at a £25 Bn British food service company with over 500,000 employees, Julie Larsen was swamped in the analysis of multiple excel spreadsheets while seeking insights for the wider HR community. But with the spreadsheets being manually generated through the company’s HR shared service center, they not only failed to offer adequate visibility into the ER teams’ activities but also consumed much time. This case study details how Julie partnered with Infosys BPM to develop an ER-specific business intelligence dashboard for heightened operational efficiency, informative data visualization, valuable insights, and smarter decision-making.