improve business decision-making
with four types of data analytics
Read More with four types of data analytics
Embedded analytics in business processes
We at Infosys BPM are proud to be one of the leading embedded analytics companies. Our Embedded Analytics seamlessly integrates analytical capabilities into existing business processes. By leveraging our embedded analytics in business processes powered by our proprietary Process Progression Model™, clients gain real-time visibility into performance across domains. We collaborate with leading partners to deliver tailored embedded analytics service offerings. Whether it’s supply chain optimization or customer experience management, our embedded analytics solutions empower users to access critical insights within familiar interfaces. Explore our comprehensive service offerings and let data guide your journey toward excellence! In practice, this means analytics embedded directly into the day-to-day workflows your teams already run, so decisions happen where the work happens, without switching tools.
Sub offerings
Our embedded analytics service offerings are organized around the leaders who use them:
- Analytics for the chief financial officer (finance and accounting analytics): Enables the chief financial officer to manage cash flow, improve returns on investment and margins, and meet regulatory and compliance requirements.
- Analytics for the chief marketing officer (sales and marketing (includes digital) analytics): Equips the marketing team with insights to identify the correct target audience and right campaigns to drive business. Help measure and increase returns on marketing investments across channels and includes sentiment identification, campaign tracking through social media along with influencer and sentiment analysis.
- Analytics for chief procurement officer (sourcing and procurement analytics): Equips the procurement team with insights to reduce the sourcing spend (both direct and indirect), leverage spend consolidation opportunities, and improve contract utilization, improving the bottom line by making the buying process simple. Also provides a holistic view of the performance of the procurement unit.
- Analytics for chief supply chain officer (supply chain analytics: Leverages the vast amounts of supply chain data available to quantify risk and take corrective action, manage inventory, work around demand volatility to reduce uncertainty and adapt rapidly to change. Helps reduce operating costs, enhance customer loyalty, reduce risk and uncertainty in supply chains, and create differentiated customer service capabilities across the supply chain.
- Analytics for human resource officer (human resource analytics: Insights across the hire-to-retire cycle leading to lower costs through reduced turnover and improved recruitment process, improved employee satisfaction, accurate employee requirement forecast and right resourcing by analyzing the complete set of transactional HR data scattered across various HRMS systems.
- Analytics for operations officer (operations (across domains) services analytics): Enables the operations team with insights to drive customer experience, deliver loyalty, revenue and improved performance through advanced analytics.
- Analytics for risk officer (credit, market and risk analytics: Enables the risk officer to monitor and mitigate credit, market and operational and regulatory risk. Help develop and implement risk strategies to protect and manage risk arising from business operations.
How embedded analytics works in business processes
Unlike embedded analytics software that adds dashboards on top of applications, our embedded analytics in business processes builds insight into the operation itself. Analytics run inside existing BPM operations through the Process Progression Model™, surface within the interfaces teams already use, and are delivered with leading technology partners, so real-time visibility arrives without a platform build.
Challenges and solutions - embedded analytics services
Because the insight lives outside the workflow. Embedded analytics puts critical insights within the familiar interfaces where the work already happens, so decisions are made in-process rather than after the fact.
No. Our embedded analytics services are delivered inside your existing business processes, in collaboration with leading technology partners, so there is no platform build or migration to fund before insights start flowing.
Finance and accounting, sales and marketing, sourcing and procurement, supply chain, human resources, operations, and risk, with dedicated analytics for the CFO, CMO, CPO, supply chain, HR, operations, and risk leaders.
Yes. Analytics for the risk officer monitor and mitigate credit, market, and operational risk across lending portfolios, while operations analytics track partner and process performance across domains.
Improved margins and returns on investment in finance, higher returns on marketing spend, reduced sourcing spend and better contract utilization, lower inventory risk and operating costs in the supply chain, reduced employee turnover, and stronger customer experience, loyalty, and revenue in operations.
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