Self-Checkout fraud: Balancing customer experience with risk mitigation
Read MoreUtility Theft, Leakage and Fraud Management
Worldwide, fraud, theft and leakages are major forms of revenue losses for utility companies. It is estimated that losses from fraud and leakage can be as much as 5–9% of the annual profit. There are various types of theft and leakages prevalent in power and electricity, water services, and gas & oil companies. Since the infrastructure of utilities is largely automated and rely on large-scale computer networks, these systems are vulnerable and prone to cyberattacks from hackers and hostile powers.
Our Offerings
Infosys BPM helps utility companies detect and prevent theft and leakages with solutions such as:
Theft / Leakage and Fraud Analytics
- Detect and prevent suspicious patterns using advanced analytics
- Improve precision and recall using prescriptive analytics
- Identify new controls and improve existing ones
Assessment and Automation Services
- Gap analysis and due diligence of the existing processes
- Process automation and integration
Theft / Leakage and Fraud Operations
- Monitor, manage, and respond to alerts
- Incident reporting and documentation
Proven Benefits
5x ROI
for the clients
Reduce
false positives
Predict
emerging threats
Achieve
better risk coverage
