Assessing the health of supply chain contracting process

An efficient supply chain requires a highly standardized process in place, especially when it caters to a highly sensitive industry such as healthcare. A Europe-based medical technology company partnered with Infosys BPM to assess their contract administration for the services they offered in the US. The diagnostics exercise helped identify interventions and drive improvement in the supply chain process, providing potential business benefits of over $21 Mn and productivity benefits of up to 35% via automated contract booking.

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