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Supply Chain Fulfillment
Does your fulfillment operations, which comprise a major chunk of your supply chain, involve interaction with several stakeholders, including 3PL providers? Nothing pleases customers more than receiving orders at the right time and right place. Therefore, order fulfillment has a critical impact on the consumer’s buying experience. This is where Infosys BPM sets itself apart in the realm of supply chain management and fulfillment solutions. With our unique supply chain offering, we address crucial aspects of both supply chain planning and third-party logistics comprehensively.
Businesses often face multiple challenges in their e-commerce fulfillment and supply chain management, that impact efficiency, revenue, and customer satisfaction. These include:
We support core functions in forward and reverse logistics to minimize your investment in working capital, enhance customer satisfaction, and reduce revenue leakage. The supply chain fulfillment services offered cover all phases, right from the supply chain planning to the product return phase, ensuring optimal logistics for the end customer.
Realizing the need for an integrated view of supply chain operations, our supply chain visibility (SCV) solution provides you a dashboard with end-to-end visibility. It supports root-cause analysis, proactive and collaborative decision making, and resolution tracking.
The benefits your organization can accrue with our transformational fulfillment solutions, especially in e-commerce include:
Find out more about how we can help your organization navigate its next. Let us know your areas of interest so that we can serve you better
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