Sales Fulfillment

Supply Chain

Turbocharging supply network performance with intelligent control towers

A consumer goods giant partnered with Infosys BPM to bring in real-time visibility to the order status for its supply chains through the development of an intelligent Supply Chain Fulfilment Control tower. The team created a Power BI-based dashboard that provided enhanced visibility and control, which significantly increased self-serve queries by 20%, reduced back-and-forth emails between teams by ~40%, and improved agility by eliminating dependency on legacy reporting systems.