Sticking to the dotted line
Often, signing on the dotted line of a contract is celebrated as the end of a long, arduous negotiation journey. Less acknowledged in most organizations however, is that, it is also the beginning of another journey in which sticking to the contracted terms assumes greater importance for the bottom line. This case study details how Infosys BPM helped a large communications major institutionalize strict contract compliance processes and gain hard savings of $11 Million.
