investment banking services
Powering investment banking financial services
The investment banking industry has adopted digitisation and new-age technologies at a rapid pace. Banks are undertaking aggressive steps towards building a strong base consisting of data, processes, and customer experience, with technologies such as AI, ML, cloud, and blockchain leading from the front.
We have been supporting operations for some of the leading global investment banks since 2004 across their trade value chain. We apply our proprietary Process Progression Model (PPMTM) framework and help organisations, including investment bankers to transform operating models, improve business performance, and standardise processes with reduced costs.
End-to-end investment banking solutions across the trade value chain
We have extensive experience in supporting some of the leading global investment banks across front-, middle-, and back-office operations including:
- Research and Analytics
- Pitchbook Support
- Reference Data Management
- Clearing and Settlement
- Collateral Management
- Reconciliation
- Credit and Market Risk
- Payments
- Client Services
- Corporate Action
- Commodities Pricing and Data
- Sell-side Research and Analysis
Why leading global investment banks choose Infosys BPM
We are uniquely placed in driving process transformation by leveraging our cross-functional teams across technology, consulting, and operations, and our home-grown Nia and AssistEdge product suites to drive digitisation across value chain. We have delivered benefits such as:
- We formulated an internal shared service utility for a global investment bank resulting in 15% YOY process and productivity improvement, enhancing their advisory services.
- Designed 7,000 process maps spanning across 9 global locations for a global investment bank resulting in business process standardisation and identified automation opportunities.
We have a dedicated CoE (Wealth Management, Asset Management, and Investment Banking) that focuses on best practices, monitoring regulations, metrics/benchmarks, knowledge management, training, and partnerships. Our on-demand e-Learning modules with certification are accessible anytime, anywhere.
We have strategic partnerships with global leaders/fintech/regtech in the Investment Banking space across advisory, platform, and RPA/ML/AI providers, giving our clients the best solution tailormade to their needs.
We take a holistic view and provide an end-to-end integrated technology and operations solutions to our investment banking clients, including services for IPOs and mergers and acquisitions.
Our Transaction Reconciliation Solution (ITRS) provides end-to-end reconciliation capabilities leading to efficient operations and improved ROI.
We have a strong Investment Banking operations practice providing support to our global clients by leveraging our Global Delivery Model, including onshore, nearshore, and offshore delivery centres, particularly in capital markets.
Regulatory & compliance readiness for US investment banks
US investment banks operate in one of the most demanding regulatory environments in the world — and your BPO partner's compliance posture directly affects your risk exposure. Infosys BPM's investment banking solutions are structured around the regulatory frameworks that govern US operations:
| Framework | How we support it |
| SEC Reporting Obligations | Accurate, timely reporting with audit trails and exception management built into every SLA |
| FINRA Compliance | Operational support aligned with FINRA requirements across trade reporting and client services |
| Cross‑Border Regulatory Demands | Multi‑jurisdictional compliance support across our global delivery centres, with localised regulatory expertise in each region |
| ESG & Sustainability Reporting | Emerging outsourcing category with growing SEC oversight — supported through our strategic regtech partnerships |
Compliance accountability is embedded into every engagement — not treated as a separate workstream.
Challenges and solutions
Middle and back-office functions — including reconciliation, collateral management, reference data, clearing and settlement, and regulatory reporting — consistently deliver the strongest ROI when outsourced, as they are high-volume, rules-driven, and resource-intensive. Infosys BPM's investment banking solutions extend beyond back-office to front-office functions like research, analytics, and pitchbook support, enabling banks to redirect senior talent toward client relationships and deal execution.
Confidentiality is a foundational design principle of our investment banking financial services delivery model — not a contractual add-on. We operate under strict information barrier protocols, role-based access controls, and client-specific data segregation frameworks, ensuring that deal-sensitive data is never accessible outside of designated, audited environments.
Our Global Delivery Model — spanning onshore, nearshore, and offshore centres — is designed to flex with your deal pipeline without the hiring delays that constrain internal teams. Whether volume spikes are driven by M&A activity, market events, or product launches, Infosys BPM provides on-demand capacity across research, trade operations, and compliance support with no degradation in SLA performance.
Infosys BPM deploys proprietary AI tooling — including our Nia and AssistEdge platforms — alongside RPA, ML-based analytics, and intelligent document processing across the investment banking value chain. These are applied at the process level in areas such as reconciliation exception management, regulatory reporting, and pitchbook data extraction — delivering measurable reductions in turnaround times and operational cost per transaction.
Every engagement is structured around the specific US regulatory frameworks governing investment banking operations — including SEC reporting, FINRA compliance, and cross-border obligations — with compliance accountability embedded directly into SLAs. Our dedicated Investment Banking Centre of Excellence monitors regulatory changes in real time, ensuring your outsourced operations remain audit-ready without placing that burden on your internal compliance team.
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