Procure-to-Pay Outsourcing Services

Overview

Our Procure-to-Pay outsourcing service covers the entire spectrum of accounts payable processes – from scanning, processing invoices, vendor queries, master data management, claims management to ensuring on-time payment while minimizing value leakages and enhancing vendor and employee satisfaction.

Transactional activities:

Key niche activities:

Why Us?

Infosys BPM leverages deep domain expertise to identify opportunities in the P2P accounts payable processes. Some of the key highlights of our experience in P2P services are:

• Handling over 12 million invoices with 99% accuracy
• Managing USD 95 billion in spend and complete 99.99% of rush payments in 24 hours
• Managing 52,000 active vendors and processing 15,000 logistics claims
• Making payments of USD 40 billion with a 99.5% straight-through processing rate
• Resolving 180,000 vendor queries from 23 countries
• Processing 15,000 logistics claims and 7,000 utility invoices per annum
• Close to 3,000 professionals dedicated to serving over45 P2P clients
• Driving process excellence by leveraging benchmarking across over 40 parameters

How we deliver value?

Our Procure-to-pay services deliver business value to our clients by the reducing cost of operations, helping them attain world-class cost structures, and implement effective controls. We have standardized their accounts payable (AP) processes with a high degree of automation.

We have a comprehensive and integrated P2P service capability. We augment our capability by continuously investing in building P2P expertise through:

• Continuous investment in our end-to-end Source-to-Pay business platform. We take ownership of the platform licensing, hosting, applications, and processes. With the help of the following levers, we expedite the client’s P2P transformation:
• Point technology solutions with built-in OCR engine and customized AP workflow.
• A dedicated Procure-to-Pay academy, which focuses on increasing domain expertise.
• Specialization of resources through dedicated domain development programs called 'PTP Practice Ambassador'.

Digital components for Procure-to-Pay

Digital accounts payable

Driving touchless invoice processing by leveraging best-in-class technology solutions.

Leverage our next-generation AP Platform that allows you to manage the entire Invoice-to-Pay lifecycle across industries, geos, ERPs, and team sizes. With a modular in-built artificial intelligence (AI) engine driving machine learning (ML) and robotics process automation (RPA), it offers an end-to-end solution for all your AP needs.

Our AP technology solutions and platform includes:

• Native integration with most leading E-invoicing networks for uni-channel invoice receipting
• Next-generation AI-driven OCR and XML extractors
• AI-driven automation solving real-world AP problems – GL Coding / EDI fallouts and resolutions
• Configurable workflows
• Best-in-class scanning partnerships for a global- document scanning and archiving reach
• Next-gen cognitive chatbots on our portals driving automated query responses, aiding self-service
• AP cockpits with predictive insights on business metrics such as DPO and potential working capital savings
• Native integrations with most leading ERPs for quicker time-to-value
• In-built sub-ledger module - consume accounts payable as a service
• AI-driven zero-touch travel and expense audits
• Private blockchain and adjacent technologies for end-to-end supply chain solutions

What does it mean for you?

• Significantly reduced cost of invoice processing and claims processing
• Improved realization in processes such as bill backs and rebates
• 45% improvement in efficiency
• Reduced errors and higher first-time throughputs
• Business benefits leveraging early payment discounts and improved DPO
• Superior experience

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