Procure-to-Pay Outsourcing Services

Overview

Our Procure-to-Pay service offering covers the entire spectrum of accounts payable processes – from scanning, processing invoices, vendor queries, master data management, claims management to ensuring on-time payment while minimizing value leakages and enhancing vendor and employee satisfaction.

Transactional activities:

  • Supplier management
  • Catalog management
  • Spend management
  • Purchase order management
  • Invoice receipt
  • Invoice processing
  • Payment disbursement
  • Master data
  • Query management
  • Employee claims processing
  • Exception management
  • Reconciliation
  • VAT accounting and reporting
  • Period end support
  • P-card expense management
  • Early pay discount management
  • Standard payment terms compliance monitoring
  • GR IR management

Key niche activities:

  • Spend analytics
  • Procurement insights
  • E-invoicing implementation / execution
  • Supply chain finance – execution / support
  • Payment recovery services
  • Compliance solutions
  • Contract compliance analytics
  • Tax compliance services
  • Tax reclaim services
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Why Us?

Infosys BPM leverages deep domain expertise to identify opportunities in the P2P processes. Some of the key highlights of our experience in P2P are:

  • Handling over 12 million invoices with 99% accuracy
  • Managing USD 95 billion in spend and complete 99.99% of rush payments in 24 hours
  • Managing 52,000 active vendors and processing 15,000 logistics claims
  • Making payments of USD 40 billion with a 99.5% straight-through processing rate
  • Resolving 180,000 vendor queries from 23 countries
  • Processing 15,000 logistics claims and 7,000 utility invoices per annum
  • Close to 3,000 professionals dedicated to serving over45 P2P clients
  • Driving process excellence by leveraging benchmarking across over 40 parameters
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How we deliver value?

Our Procure-to-pay services deliver business value to our clients by the reducing cost of operations, helping them attain world-class cost structures, and implement effective controls. We have standardized their accounts payable (AP) processes with a high degree of automation.

We have a comprehensive and integrated P2P service capability. We augment our capability by continuously investing in building P2P expertise through:

  • Continuous investment in our end-to-end Source-to-Pay business platform. We take ownership of the platform licensing, hosting, applications, and processes. With the help of the following levers, we expedite the client’s P2P transformation:
  • Point technology solutions with built-in OCR engine and customized AP workflow.
  • A dedicated Procure-to-Pay academy, which focuses on increasing domain expertise.
  • Specialization of resources through dedicated domain development programs called 'PTP Practice Ambassador'.
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Digital components for Procure-to-Pay

Digital accounts payable

Driving touchless invoice processing by leveraging best-in-class technology solutions.

Leverage our next-generation AP Platform that allows you to manage the entire Invoice-to-Pay lifecycle across industries, geos, ERPs, and team sizes. With a modular in-built artificial intelligence (AI) engine driving machine learning (ML) and robotics process automation (RPA), it offers an end-to-end solution for all your AP needs.

Our AP technology solutions and platform includes:

  • Native integration with most leading E-invoicing networks for uni-channel invoice receipting
  • Next-generation AI-driven OCR and XML extractors
  • AI-driven automation solving real-world AP problems – GL Coding / EDI fallouts and resolutions
  • Configurable workflows
  • Best-in-class scanning partnerships for a global- document scanning and archiving reach
  • Next-gen cognitive chatbots on our portals driving automated query responses, aiding self-service
  • AP cockpits with predictive insights on business metrics such as DPO and potential working capital savings
  • Native integrations with most leading ERPs for quicker time-to-value
  • In-built sub-ledger module - consume accounts payable as a service
  • AI-driven zero-touch travel and expense audits
  • Private blockchain and adjacent technologies for end-to-end supply chain solutions

What does it mean for you?

  • Significantly reduced cost of invoice processing and claims processing
  • Improved realization in processes such as bill backs and rebates
  • 45% improvement in efficiency
  • Reduced errors and higher first-time throughputs
  • Business benefits leveraging early payment discounts and improved DPO
  • Superior experience

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