Holistic BPM Services for Wireline

  • Data Enrichment: Link customer data to service data and network inventory
  • Cost Leakage: Invoice audits of AP/ AR to/ from other LECs
  • Data Inconsistencies: Clean data inconsistencies between different data sources and data refresh
  • Fault Management
  • Fault repair helpdesk
  • Field staff appointments
Our experience in providing services to communication service providers globally enables us to provide Local Number Portability
Process interexchange career (IXC) requests/ orders
Cable disconnect protection
  • Billing enquiries
  • Dispute management
  • Collections
  • Cash applications
  • Credit management
  • Suspense account/ Unapplied cash management
  • Network Access Cost Management
Convergent billing: One bill to the customer
  • Customer details validation
  • Yellow Page directory content creation
  • Ad creation for advertisers
Entertainment content: Repurposing entertainment content and making it available on the portal for download
  • Order processing
  • Order provisioning and fulfillment: Installation/ Disconnection of lines
  • Order validation (Compliance check)
  • Quote management

Request for services

Find out more about how we can help your organization navigate its next. Let us know your areas of interest so that we can serve you better