cloud and telecom expense management solution
gain clarity, control, and savings on your cloud & telecom expenses
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Cloud and telecom expense management solution
Cloud and Telecom Expense Management Solution (CTEMS) is one of our unique telecom management solutions that allows customers to pursue outsourced telecom expense management through a managed services model. The system aims at overcoming key challenges such as limited visibility into various spends; complex and multifaceted cloud pricing; labor intensiveness; vendor errors; and challenging inventory management.
Service offerings
Our CTEMS solution is structured around three core pillars usage management, asset management, and expense management giving your organization a single, governed view of cloud and telecom spend across the enterprise.
Approach
Our CTEMS solution automates and simplifies invoice processing, order management, and procure-to-pay. This way, we stop vendor overcharging and help detect 100% of billing errors. Our platform-agnostic CTEMS solution provides clear visibility into your spend data and helps make sense of it by leveraging big data analytics.
Solution architecture
Key advantages
CTEMS provides you with a single source of truth for your entire network. Here are some key advantages of the solution.
- Improved business performance: Optimized spending and improvements across budgeting, vendor management, and cost optimization
- Better operational efficiency: Accurate and timely payments and reduced complexity in spend management
- Improved financial management: Reduced billing errors, accurate cost allocation, reduced late payments, and fast resolution of billing disputes
- Automation: Across order management, invoice processing, contract validation, cost allocation, and procure-to-pay (P2P)
Optimize your telecom expenses: Explore Infosys BPM's CTEMS offering
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Challenges and solutions for outsource telecom expense management
CTEMS covers both. The solution is structured around three core pillars usage management, asset management, and expense management giving you a single, governed view of cloud and telecom spend across the enterprise, not two separate tracking systems.
CTEMS is built to integrate directly with your existing technology stack, including your MDM, ITSM, financial systems, HR systems, and other IT applications, so expense data flows from a single source of truth rather than requiring manual reconciliation across systems.
Our CTEMS solution automates and simplifies invoice processing, order management, and procure-to-pay. This stops vendor overcharging at the source and helps detect 100% of billing errors, rather than relying on manual spot-checks that catch only a fraction of discrepancies.
No. Our CTEMS solution is platform-agnostic, giving you clear visibility into spend data regardless of which cloud or telecom vendors you use, and applying big data analytics to make sense of that data across your full vendor ecosystem.
Clients working with Infosys BPM on CTEMS have achieved up to 30% in committed expense savings. One documented case identified over 1,000 unassociated lines and 130+ unused devices, resulting in $366K in savings for that client.
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