Smartly Defending Against Fraud with Smart Analytics
Josh Conway, Global Profit Protection Director at a leading global sportswear manufacturer, oversees its fraud detections and loss prevention in collaboration with Infosys BPM. This case details how Infosys BPM found revenue leakages in the company’s point of sale (PoS) systems across regions, conducted fraud analytics, and addressed vulnerabilities at the source, enabling Josh to implement corrective measures that resulted in additional annual savings of ~$270K.
Approach summary:
- Analysed PoS transaction and other data
- Conducted 30-60-90-day deep dive study
- Performed peer and sequence analysis
- Deployed region-specific methodology
- Recommended remedial action
Key Benefits:
200
cases raised and investigated 
~85%
case conversion rate
$270K
potential additional annual savings unlocked
