Sourcing and Procurement

Business Transformation Services


Going for the gold standard in supply chain excellence

The Regional Procure-to-Pay Managers of one of the largest gold mining companies in the world were saddled with production losses and machinery downtimes caused by delayed supply deliveries by vendors. When they mandated Infosys BPM to transform their procure-to-pay processes, they not only gained a sharper competitive edge with a more efficient supply chain and ~ $13 Mn in annual savings, but also numerous industry awards hailing the impressive outcomes.

Approach summary:

  • Standardisation of definitions and measurements
  • Near real-time dashboards for insights
  • Root cause identification for delays
  • Advanced data analytics and process mining
  • Vendor alignment and contracting
  • ADKAR framework for effective change management

Key benefits:

  • ~$11 Mn savings with reduced production losses and machine downtime
  • ~$1.2 Mn savings with decreased safety stock and holding costs
  • $500k savings with minimised shipping charges
  • ~$230k annual savings with manual effort reduction
  • DIFOT improved by ~15%