Building robust CSP channel partnerships for the digital era
Struggling with stagnant revenues, dipping average revenue per user (ARPUs), rising costs, the need to maintain quality of service, and new competition - communications service providers (CSP) can no longer carry on business as usual. To meet the new customer needs of convenience and speed, CSPs must go digital first. However, they are not alone in this journey. Read on to know more on why channel partners are vital for communication service providers, and the imperatives to build a strong partnership between them.