Infosys Business Transformation Services Team provided the valuable support to ESSC ZF TRW company. In a few days session Infosys Team performed Lean Helicopter view exercise, an overall assessment of current state of financial process providing us with a number improvements opportunities. BTS Team performed series of activities such as cycle time measurement, multi observation study, MUDA (wastes) identification, visual management and 5S audits in order to collect data on process management and visualization with special focus on activities that do not build value in process (MUDAs) and should be eliminated.
Outcome of this project gave us visibility of key Lean elements required to build continuous improvement culture and increase productivity in the organization. I want to sincerely thank Business Transformation Team for a great support and their engagement in this project. Thanks to our common effort and BTS contribution ESSC is on proper way to build Lean culture of continuous improvement and problem solving.
– Robert Glowacki, Operations Director, ESSC ZF TRW