Collaborative partnership supports P&G’s customer focus
Infosys BPM and Procter & Gamble (P&G) won the coveted Outsourcing Excellence Award 2014 for the ‘Most Collaborative Partnership.’ In this insightful article, Damon Frost, Director, Global Business Services, P&G, talks about successful strategic partnerships.
P&G had identified an opportunity to significantly improve productivity using a simplified business reporting structure. P&G’s quest for a partner who would strive for innovative solutions led to a unique, collaborative relationship with Infosys BPM.
Infosys BPM helped P&G unlock hidden value beyond the contracted reporting relationship. Infosys BPM also fostered and nurtured a culture of excellence, innovation, and teamwork with proven results. Together, they have been able to gather reporting requirements across all of P&G’s global locations and have successfully provided a strong, centralized, and scalable reporting operations setup.
Published with the permission of Outsourcing Center
Infosys BPM and P&G win 2014 Outsourcing Excellence Award