BPM Analytics

Service Offerings

Our Offerings

Our services focus on setting up a Reporting and Analytics infrastructure, information flow and monitor consumption of reports to enable clients to make data-based decisions and value-adding activities like rapid analysis. This service includes extracting, transforming and visualizing data for clients using advanced data management and visualization techniques along with advanced statistical analysis.

Our services are classified into two service lines:

Analytics and Reporting-as-a-Service

Our service enables clients to set-up a Reporting and Analytics infrastructure, information flow and monitor consumption of reports to enable clients to make data-based decisions by spending minimal time and effort in creating reports and building statistical models and maximum time in adding value and decision making.

Embedded analytics

Embedded Analytics enables clients to provide insights to drive operating and business metrics in existing BPM operations across domains using our proprietary Process Progression Model™.

Analytics for the Chief Financial Officer (Finance and accounting analytics)
Enables the Chief Financial Officer to manage cash flow, improve returns on investment and margins, and meet regulatory and compliance requirements.

Analytics for the Chief Marketing Officer (Sales and marketing (includes digital) analytics)
Equips the marketing team with insights to identify the correct target audience and right campaigns to drive business. Help measure and increase returns on marketing investments across channels and includes sentiment identification, campaign tracking through social media along with influencer and sentiment analysis.

Analytics for Chief Procurement Officer (Sourcing and procurement analytics)
Equips the procurement team with insights to reduce the sourcing spend (both direct and indirect), leverage spend consolidation opportunities, and improve contract utilization, improving the bottom line by making the buying process simple. Also provides a holistic view of the performance of the procurement unit.

Analytics for Chief Supply Chain Officer (Supply chain analytics)
Leverages the vast amounts of supply chain data available to quantify risk and take corrective action, manage inventory, work around demand volatility to reduce uncertainty and adapt rapidly to change. Helps reduce operating costs, enhance customer loyalty, reduce risk and uncertainty in supply chains, and create differentiated customer service capabilities across the supply chain.

Analytics for Human Resource Officer (Human resource analytics)
Insights across the hire-to-retire cycle leading to lower costs through reduced turnover and improved recruitment process, improved employee satisfaction, accurate employee requirement forecast and right resourcing by analyzing the complete set of transactional HR data scattered across various HRMS systems.

Analytics for Operations Officer (Operations (across domains) services analytics)
Enables the operations team with insights to drive customer experience, deliver loyalty, revenue and improved performance through advanced analytics.

Analytics for Risk Officer (Credit, market and risk analytics)
Enables the risk officer to monitor and mitigate credit, market and operational and regulatory risk. Help develop and implement risk strategies to protect and manage risk arising from business operations.

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