Media & Entertainment BPM Services

The media and entertainment industry encompasses a broad range of sectors like television, film, music, OTT, publishing gaming and digital media, creating incredible value for increasingly digital-native customers. The industry is dynamic, influenced by evolving consumer preferences, global trends, and the continuous integration of technology. This puts forth a complex and competitive landscape. Content creation, distribution, and audience engagement through driving innovation and adaptation become key in crafting high-quality customer experiences.

Digital Business Process Management Services

We at Infosys BPM help you deliver seamless experiences to your customers by powering your media & entertainment business with digital interventions.

Infosys BPM Differentiators

Infosys BPM's proficiency in the media and entertainment business aims to deliver transformative solutions tailored to this dynamic industry. Our specialized expertise across media and entertainment allows us to seamlessly integrate innovative strategies with cutting-edge technology.

Leveraging BPM methodologies for entertainment, we optimize business processes, enabling streamlined content creation, distribution, and monetization. Through advanced analytics, we help clients harness audience insights to drive engagement and tailor content offerings. From digital transformation to data-driven decision-making, our solutions empower you to stay ahead in a rapidly evolving competitive landscape.

We at Infosys BPM differentiate our offerings for M&E businesses through the following 3 broad themes to add value. These strategic themes are further augmented with tools, methodologies and frameworks which are then customized to your specific requirements, across regions and geographies.

Line

Why us?

Infosys BPM has experience working with over 50 global M&E clients and delivering extensive value through improving their competitiveness and market position. We have an experienced team of over 1000 SMEs in the media & entertainment industry.

Some of our key successes include the following 
  • Delivered over $1.33 million in savings to a multinational mass media & entertainment conglomerate
  • Augmented the customer satisfaction score to 6.8 on a scale of 7, for a leading media brand
  • Identified and corrected incorrect billing worth $.67 million for a global M&E player

Our Offerings

     

Our solutions modernize generation, transmission, distribution, and customer networks

Request for services

Find out more about how we can help your organization navigate its next. Let us know your areas of interest so that we can serve you better

Please check the First Name you have entered

Opt in for marketing communication Privacy Statement