Telecom network operation center and management systems: New trends
Telecom operations are undergoing a major shift driven by 5G/6G, cloud native network functions, Open RAN, edge computing, and AI/ML. This evolution renders legacy TMN-based models insufficient, requiring software defined, intent driven, and increasingly autonomous operations. TM Forum’s Open Digital Architecture (ODA) and Open Digital Framework (ODF) now serve as the industry blueprint, enabling modular, cloud native, API first, and AI orchestrated operations. Infosys believes that a zero touch, AI native NOC is essential to achieving lower MTTR, reduced OPEx, faster concept to cash, and superior B2B/B2C service experiences.
