The Big Shift: Impetus of Telecom Network Transformation
With heavy CapEx committed to deployment of 5G networks, promoting NaaS & IoT services and introduction of newer broadband services, the extensive B2C business model of CSPs is shifting towards a B2B model, not to say that the above-mentioned services shall not have any B2C play; however, it is slowly downing on the telecom industry that its business model is changing due to market forces. This redefinition of the business model is forcing CSPs to undertake OSS transformation to address advanced key business requirements.
